Complete Fulfillment Solutions
Dual Print & Mail operates a full-service warehousing and fulfillment center alongside our commercial printing facility in Western New York. By combining printing and fulfillment under one roof, we eliminate the delays and added costs of transferring materials between vendors. Your printed products move directly from press to warehouse to your customers' doorsteps — faster, cheaper, and with fewer handling points.
We serve clients ranging from mid-market businesses managing seasonal product launches to Fortune 500 companies requiring ongoing, high-volume distribution programs. Our scalable infrastructure adapts to your volume, whether you ship 50 orders a week or 50,000.
Pick & Pack
Our trained fulfillment staff accurately pick, assemble, and pack orders according to your specifications. Every package is verified before sealing to ensure accuracy rates above 99.5%, reducing returns and customer complaints.
Custom Kitting
We assemble multi-component kits, welcome packages, promotional bundles, and subscription boxes. Components can include printed materials, branded merchandise, product samples, and specialty items — all assembled to your exact configuration.
Inventory Management
Real-time inventory tracking through our warehouse management system gives you full visibility into stock levels, reorder points, and usage trends. Automated alerts ensure you never run out of critical materials or overstock slow-moving items.
Shipping & Distribution
We leverage relationships with USPS, UPS, FedEx, and regional carriers to negotiate competitive shipping rates on your behalf. Our logistics team selects the most cost-effective carrier and service level for each shipment based on weight, destination, and delivery timeline.
Order Control & Processing
Our order management platform integrates with major e-commerce systems and ERP solutions, enabling automated order ingestion and processing. Orders flow directly into our fulfillment queue without manual data entry, reducing processing time and eliminating transcription errors. Custom business rules can route orders based on product type, shipping priority, or destination region.
How Our Fulfillment Process Works
- Order Received — Orders arrive via API integration, EDI, or our online portal and are validated automatically.
- Inventory Allocated — Stock is reserved in real time, and backorder notifications are triggered if needed.
- Pick & Pack — Items are pulled from designated bin locations, assembled per order, and quality-checked.
- Ship & Track — Packages are labeled, manifested, and handed to the optimal carrier. Tracking numbers are pushed back to your system immediately.
Print on Demand Integration
Our print-on-demand capabilities integrate directly with the fulfillment workflow. When an order arrives that requires a freshly printed item — personalized packaging, variable-data inserts, or custom labels — our digital presses produce it on the spot. The finished piece flows straight into the packing line with no delay. This eliminates the need to pre-print and warehouse large quantities of customized materials.
International Distribution
We support international shipping through our network of freight forwarding partners, handling customs documentation, harmonized tariff classification, and duties calculation. Whether you are shipping marketing kits to a European trade show or product catalogs to distributors across Asia-Pacific, our logistics team manages the complexity so you do not have to.
To discuss your warehousing and fulfillment needs, contact us at [email protected] or call (716) 555-0100.